Voice of Customer 2.0.6
Free Version
Publisher Description
TrinaSolar voice of customer app will provide more convenience channel to submit service requests for our global customers. It includes key functionalities in service progress like warranty, enquiry, feedback and so on. App functionalities will include:
Service Requests Management
1、Standard service request process and recording, standard mandatory information for Requests and ensure we can handle it as soon as possible.
2、Real time integrate customers service requests to Trina Solar, tracking and improving work efficiency for our service guys.
3、Classify customer requests, deliver request handling progress in-time to customer to improve information sharing transparency.
Customer Feedback Management
1、Provide channel to customer to submit non-warranty requests, it will be helpful to collect, analysis and hear customer opinions.
2、In-time transmit customer feedback to company to support future improvement strategy.
天合客户之声应用平台将提供给客户更加便捷的服务请求提交渠道，整合服务过程中对质保、咨询、意见反馈等关键功能，快速部署及回应，其应用领域包括：
服务请求管理
1、规范服务请求流程和记录，收集客户填写的必要信息以便快速处理
2、实时整合客户的服务请求，监控服务人员的处理效率
3、分类客户服务请求，并及时传递处理进度给客户，便于处理过程的透明性
客户反馈管理
1、提供渠道给客户反馈非质保性意见，便于更广泛收集、分析及听取客户意见
2、及时调整、分配客户的意见给公司管理层，支持未来优化的策略
Jan 9, 2021
Version 2.0.6
- fix bugs
About Voice of Customer
Voice of Customer is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Voice of Customer is Trina Solar Co., Ltd.. The latest version released by its developer is 2.0.6. This app was rated by 3 users of our site and has an average rating of 2.7.
To install Voice of Customer on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2021-01-09 and was downloaded 3 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Voice of Customer as malware if the download link is broken.
How to install Voice of Customer on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Voice of Customer is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Voice of Customer is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
